Returns & Exchanges
At Something Went Wrong, we believe your home should be a sanctuary, which is why we offer a hassle-free 30-day return window for all furniture and decor items. If your purchase doesn't fit your space perfectly, we are here to help you find a solution that works.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they remain safe during transit.
Affix the Label
Download and print the pre-paid shipping label from your email and securely attach it to the outside of your package.
Drop Off or Schedule
Hand your package to the designated carrier or schedule a home pickup for larger furniture pieces through our carrier partner.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing